Sarana Named an OpenAI Select Partner

Sarana AI (PT Nararya Semesta Gemilang), a forward deployed enterprise AI company that builds, deploys and operates production AI systems inside its customers’ own cloud environments, today announced that it has been named an OpenAI Select Partner within the OpenAI Partner Network.

The OpenAI Partner Network is a global program for partners to build, sell, and deliver AI solutions with OpenAI. It brings together partners with deep industry expertise, delivery capabilities, and customer relationships while equipping them with resources, enablement, and support to help enterprises adopt OpenAI frontier models and products and turn them into measurable impact.

As an OpenAI Select Partner, Sarana AI will continue working with OpenAI to help organizations build, deploy, and scale AI solutions responsibly and effectively. This work will help organizations get more useful work from every token and stronger performance per dollar with GPT-5.6, while using ChatGPT Work to turn ambitious goals into finished work.

Sarana AI embeds its engineers directly inside customer teams so that every system is built against the actual workflow and the actual unit economics of that business, across financial services, healthcare, manufacturing, logistics, distribution, retail and education.

We did not adopt the forward deployed model. We started with it, in 2024, because enterprises in our markets do not need another pilot. They need systems that survive contact with real operations. Being named an OpenAI Select Partner means we can bring OpenAI’s frontier models into that work with real enablement and support behind us, and keep the customer in full control of their own data, their own keys and their own environment. What our customers judge us on is whether the cost of the work goes down and whether the work actually gets finished, and that is what we intend to keep proving alongside OpenAI.

Sarana supports organizations across Indonesia, Singapore and the Philippines with AI strategy, forward-deployed engineering, and long-term operation of the systems it builds. Its work includes patient enquiry handling and service routing at hospital group scale, customer service automation on high-volume messaging channels, field sales enablement, contract and document intelligence, and credit decisioning for regulated lenders. Every deployment runs inside the customer’s own cloud account, with root ownership, key custody and immutable audit logs held by the customer. In a single production month, systems built and operated by Sarana AI processed close to 9 billion tokens.

Looking ahead, Sarana AI plans to expand its OpenAI-based offerings, invest in enablement and certification across its team of more than 35 AI engineers, and run joint industry programmes with OpenAI in Indonesia and the wider region, helping customers translate AI ambition into business outcomes.

Learn more about the OpenAI Partner Network: https://openai.com/business/partners/

About Sarana

Sarana (PT Nararya Semesta Gemilang) builds software that augments workforce productivity across critical government & commercial enterprises, from the field to the office floor, founded in Jakarta in 2024. Its engineers work inside customer operations to consult, build and maintain AI systems that now materially affect the P&L of various leading enterprises across more than 12 industries in Indonesia, Singapore, and the Philippines. Sarana AI is an AWS partner and an OpenAI Select Partner.

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